This report documents the repatriation and reintegration process in Kosovo. Repatriated persons are often not aware of the services allocated to them due to a lack of awareness about the process. Since 2012, steps have been taken to raise awareness; however, issues still exist at central and local levels. Hence, this report addresses the institutions within the government that assist with repatriation at both local and central levels, as well as policy instruments adopted, such as the Strategy for the Reintegration of Repatriated Persons, the Action Plan on the Implementation of the Strategy for Reintegration of Repatriated Persons and the Regulation on Management of the Programme.